Terms of Service

These Terms of Service ("Terms") govern your use of SendureMail ("SendureMail", "we", "us", or "our").

By using SendureMail, you agree to these Terms.

If you do not agree with these Terms, you should not use the service.

1. Service Description

SendureMail provides a mail-merge service that allows users to create and send personalized email campaigns using Gmail™ and Google Sheets™.

The service may allow users to:

• Select a Gmail™ draft as an email template.
• Connect a Google Sheets™ spreadsheet.
• Select a worksheet containing recipient information.
• Validate recipient data.
• Personalize email content using merge fields.
• Preview personalized messages.
• Send email campaigns.
• View delivery and campaign status.
• View email open-tracking information where tracking is enabled.

2. Google Authorization

SendureMail requires authorization to access certain Google services necessary to provide its functionality.

By authorizing SendureMail, you permit the service to access the Google data described in the SendureMail Privacy Policy and within Google's authorization and consent screens.

SendureMail does not request access to Google services unrelated to its implemented functionality.

3. User Responsibilities

You agree to:

• Use SendureMail only for lawful purposes.
• Provide accurate information.
• Use recipient information lawfully.
• Respect recipient privacy.
• Obtain appropriate consent or another lawful basis where required before sending communications.
• Comply with applicable privacy, marketing, electronic communications, and anti-spam laws.
• Comply with applicable Google policies and terms.
• Keep your Google account secure.
• Review campaign content and recipients before sending.

4. Prohibited Use

You must not use SendureMail to:

• Send unlawful communications.
• Send phishing or fraudulent messages.
• Impersonate another person or organization.
• Distribute malware or malicious content.
• Send unsolicited spam or prohibited bulk communications.
• Harass, threaten, or abuse recipients.
• Circumvent Gmail™ or Google service restrictions.
• Attempt to gain unauthorized access to SendureMail or another user's account.
• Use SendureMail for activities that violate applicable law or Google's policies.

5. Email Sending

SendureMail sends emails through the user's authorized Gmail™ account.

The user is responsible for reviewing and approving the campaign before sending.

SendureMail does not determine whether a recipient should receive a particular communication.

Users are responsible for ensuring that their campaigns comply with applicable laws and recipient-consent requirements.

6. Recipient Data

You represent that you have the appropriate rights, permissions, consent, or other lawful basis necessary to process and use recipient information supplied to SendureMail.

You must not upload or process recipient information that you are not legally permitted to use.

7. Email Tracking

SendureMail may provide optional or campaign-related email open tracking.

Tracking information may include technical information such as the time of a tracking request, IP address, user-agent information, and campaign or recipient identifiers.

Tracking results may not always accurately represent whether a recipient actually read an email.

8. Third-Party Services

SendureMail may use third-party infrastructure, cloud services, hosting providers, databases, monitoring systems, and other service providers necessary to operate the platform.

The use of third-party services is described further in our Privacy Policy.

9. Availability and Changes

We may modify, suspend, or discontinue portions of SendureMail where reasonably necessary for maintenance, security, legal compliance, or product development.

We do not guarantee that the service will always be available or uninterrupted.

10. Gmail and Google Services

SendureMail depends on third-party Google services for certain functionality.

Changes, outages, restrictions, quotas, policies, or limitations imposed by Google may affect SendureMail functionality.

SendureMail is not responsible for failures caused by Gmail™, Google Sheets™, Google Workspace™, or other third-party services.

11. Intellectual Property

The SendureMail name, branding, software, website, user interface, and original content are owned by or licensed to SendureMail unless otherwise stated.

You retain ownership of content and data that you provide to SendureMail.

You grant SendureMail only the rights necessary to provide the services you request.

12. Privacy

Your use of SendureMail is also governed by our Privacy Policy, which explains how we collect, use, protect, and share information.

Privacy Policy: https://www.SendureMail.com/privacy-policy

13. Account and Access Termination

We may suspend or terminate access where reasonably necessary because of:

• Violation of these Terms.
• Abuse of the service.
• Fraudulent or unlawful activity.
• Security risks.
• Requests from Google or other applicable authorities.
• Technical or operational requirements.

You may stop using SendureMail at any time.

14. Disclaimer

SendureMail is provided on an "as is" and "as available" basis to the extent permitted by applicable law.

We do not guarantee:

• Continuous availability.
• Uninterrupted email delivery.
• Delivery to every recipient.
• That messages will not be filtered by recipient mail systems.
• That third-party services will remain available or unchanged.

Email delivery may be affected by Gmail™, recipient mail servers, spam filters, network conditions, quotas, or other third-party systems.

15. Limitation of Liability

To the maximum extent permitted by applicable law, SendureMail will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use or inability to use the service.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

16. Changes to These Terms

We may update these Terms from time to time.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

Continued use of SendureMail after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

17. Contact

For questions regarding these Terms:

SendureMail
Email: senduremailops@gmail.com
Website: https://www.senduremail.com

Gmail, Google Sheets, Google Workspace, and Google Workspace Marketplace are trademarks of Google LLC. SendureMail is not affiliated with or endorsed by Google LLC.